![]() I tried all the previous recommendations suggested here:īut none of them worked. Working on this error message, but I'd appreciate any further tips! Which is the exact same problem that I was experiencing before. It doesn't look like you're connected to the Internet. Uninstallation and re-installation worked perfectly.īut, when I went to sign in, I provided the primary email address and password for my account and Office 365 says: Expand the "HKEY_CLASSES_ROOT\Installer\Win32Assemblies" key and then delete the "_Office15*" subkey.Op is a he and is disappointed to say that this process did not work. Delete the "_F01FEC" subkeys from the the "Features," "Products" and "UpgradeCodes" keys. Expand the "HKEY_CLASSES_ROOT\Installer" key. Minimize the keys you expanded so far, if the list of keys is too long. Expand the "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services" key and delete the "ose" subkey, if it is present. Expand the "Installer\UserData\S-1-5-18\Products" key and then delete the "_F01FEC" key. ![]() Expand the "Installer\Upgrade Codes" key and then delete the "_F01FEC" key. Expand the "Uninstall" key and then delete the " 0FF1CE" subkey. Expand the "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion" key. Expand the "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads" key and then delete the " 0FF1CE}-" subkey. Remove registry keys created by the MSI installation of Office 2013 by deleting the "HKEY_CURRENT_USER\Software\Microsoft\Office\15.0" and "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0" subkeys. ![]()
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